Client Sales and Return Policy
Updated 04/09.2009


Exchanges
If you are not satisfied with a any of the meals, you may exchange up to 10 boxes of product for a comparable product within 30 days from the date of purchase. There must be a minimum of 6 packets in a box to qualify for an exchange. Policy is subject to change. All Exchanges require a Return Authorization Number, which can be obtained from a member of our Customer Service Team.

Return Policy
30-Day Money Back Guarantee
Receive a refund of the purchase price on any unopened, unused boxes returned and post-marked within 30 days of purchase. Refund applies to returned consumable products only; shipping charges, if applicable, are non-refundable. Partial boxes or individual packets do not qualify for a credit if returned. We will not re-ship returns sent after the 30-day purchase period. We are not responsible for lost or stolen packages. Only the account used for the original purchase may be credited. Customer is responsible to pay shipping cost to return product. Policy is subject to change. All returns require a Return Authorization Number, which can be obtained from a member of our Customer Service Team.